Lending Specialist - Personal Loans

Opportunity

We are looking for a customer-focused Lending Specialist to join our growing team. In this role, you will be responsible for originating and assessing personal loan applications, providing outstanding service to customers, and contributing to the continued growth of the business. 

Working within a high-performing and collaborative environment, you will support customers throughout their lending journey while applying sound credit judgement and delivering positive customer outcomes.

What your day will look like

• Assess and manage personal loan application from submission through to settlement. 
• Complete credit analysis and lending assessment in line with credit policy. 
• Deliver exceptional customer experiences and build lasting customer relationships.
• Support loan management activities throughout the customer lifecycle. 
• Identify opportunities for process improvement and operational efficiencies. 
• Identify opportunities to improve processes and enhance the customer experience.
• Contribute to team lending growth while maintaining service level agreements and quality standards. 
• Support a strong risk and compliance culture by adhering to policies, procedures and regulatory requirements.

Enough about us, lets talk about you

Why join MoneyPlace?

At Liberty Group, we celebrate people bringing their most genuine and authentic selves to work. We’re proud of the diverse and inclusive culture we have built, supported by initiatives across gender equality, disability, LGBTQIA+, mental health, and cultural inclusion. We acknowledge and value the contribution of Indigenous Australians, Torres Strait Islanders, and other cultural minority communities as part of our mission to help people #GetFinancial.

We strive for diversity and inclusion within our workforce and deliver a number of initiatives for our community. We are proud to be endorsed by Work180 and a certified B Corporation. We are thrilled to be finalists in the Australian Employer of Choice and HR Team of the Year Awards – we will never be finished making Liberty the best place to work. We believe it’s the little extras that can make a big difference in helping our team meet their needs. There’s more to working at Liberty than just great financial rewards - we provide access to a large number of great benefits such as:

• Wellness perks including counselling, yoga, meditation, health checks, massages, private health and gym subsidies

• Social culture with themed lunches, EOFY/EOY parties, and corporate casual dress

• Community groups such as Pride Network (LGBTQIA+🌈), Women in Leadership, and Green Stars (environmental enthusiasts)

• Opportunities to give back through Lend‑A‑Hand initiatives

• Career acceleration with structured progression opportunities and access to online development courses

• Daily extras like lunches, coffee, fruit, and snacks always available 🥪☕

Liberty is an equal opportunity employer. We encourage applications from all people, regardless of race, gender, religion, age, sexual orientation, gender identity, or disability.

Submit your application by clicking “Apply Now.” Only shortlisted candidates will be contacted.