Facilities Support Officer

About Liberty

At Liberty, we don’t just think outside the box - we deliver results that change lives. For nearly three decades, we’ve been redefining lending in Australia with flexible solutions that empower people to achieve their goals. Performance is in our DNA. We believe financial freedom should be accessible to everyone, and we’ve proven it by helping nearly one million customers secure home, business, personal, car, commercial, and SMSF loans.

We are a collaborative and social community that pride ourselves on being values driven. We base our vision of being the leading finance group that champions free thinking on FLAIR, our five key values that guide us to always be Fair, Learning, Accountable, Invested and Resourceful. These values inform everything we do, from how we look at the world, engage with our customers and treat each other.

The Opportunity

Key Responsibilities

• Maintaining office facilities to a high standard, including kitchens, breakout areas, catering, and general amenities.
• Responding promptly to Facilities Helpdesk requests and ensure issues are resolved efficiently
• Handling service calls and making sure issues are resolved quickly.
• Keeping the office clean, organised, and stocked with everything we need.
• Helping out with admin tasks and general office support.
• Staying on top of your daily responsibilities and ensuring deadlines are met.

Enough about us, lets talk about you

• Proven ability to deliver exceptional customer service in a fast-paced, team environment
• Strong attention to detail, with a focus on accuracy and quality in everything you do
• Clear and confident communication skills, with the ability to engage effectively across teams and stakeholders
• High level of accountability, taking ownership of daily responsibilities and seeing tasks through to completion
• Well-developed time management skills, with the ability to prioritise effectively and meet deadlines

Why join Liberty?

At Liberty, we celebrate people bringing their most genuine and authentic selves to work and we’re incredibly proud of the diverse and inclusive culture we’ve built. We’re living this commitment through our gender equality, disability, LGBTQIA+, mental health and religious and cultural initiatives. As we work towards helping people get financial, we acknowledge and value the contribution of indigenous Australians, Torres Strait Islanders and other cultural minority communities.

We strive for diversity and inclusion within our workforce and deliver a number of initiatives for our community. We are proud to be endorsed by Work180 and a certified B Corporation.

We are thrilled to be finalists in the Australian Employer of Choice and HR Team of the Year Awards – we will never be finished making Liberty the best place to work. We believe it’s the little extras that can make a big difference in helping our team meet their needs. There’s more to working at Liberty than just great financial rewards - we provide access to a large number of great benefits such as:

• Wellness perks including, free counselling, flu vaccinations, health-checks, massages, private health and gym subsidies
• We are social with monthly themed lunches and events, EOY and EOFY parties
• Community groups such as our Internal Pride Network (LGBTQIA+), Women in Leadership, Green Stars (environmental enthusiasts!) and more
• An opportunity to give back to the community with our Lend-A-Hand initiatives
• Fantastic growth and career progression opportunities with access to online development courses
• There's more?! Yes we have coffee, daily fruit, constant snacks available anytime

Liberty is an equal opportunity employer. We encourage applications from all people, regardless of race, gender, religion, age, sexual orientation, gender identity or disability.

To submit your application for this role please click the "Apply" button.

Only shortlisted candidates will be contacted.